Shipping policy

Order processing

All products are made to order.
Please allow 2–5 business days for your order to be processed and prepared for shipment.

This helps us avoid overproduction and produce each item intentionally.

Shipping times

Estimated delivery times (after processing):

United Kingdom: 2–5 business days

Europe: 5–10 business days

International: 7–20 business days

Shipping times may vary depending on location, customs processing, and local postal services.

Shipping costs

Shipping costs are shown at checkout based on your delivery country and order contents. Free shipping is available on qualifying orders. All shipping options and costs are shown clearly before payment — nothing is hidden.

Taxes & duties

Prices include applicable taxes where required.
International orders may be subject to local duties or import taxes, depending on your location.
If you’re unsure, feel free to contact us before ordering.

Tracking

Once your order ships, you’ll receive a confirmation email with tracking information where available.

Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to factors beyond our control.
If your order hasn’t arrived within a reasonable timeframe, feel free to contact us at hello@status-pending.com.

We believe good things take time. Thank you for your patience.